How To Stop Fairmoney From Debiting Your Account

If you’re using FairMoney, a digital lending platform in Nigeria, and want to know how to stop FairMoney from debiting your bank account, you’re in the right place.

In this article, we’ll discuss the steps you can take to prevent unauthorized debits and manage your FairMoney account effectively.

About Fairmoney

FairMoney is a financial technology (fintech) company that operates in Nigeria and several other countries.

It provides various financial services through its mobile app, primarily focusing on microloans and other digital financial solutions.

Can FairMoney take money from my bank account?

Yes, but with your consent. FairMoney, like other financial institutions, can access your bank account, but this occurs with your consent.

When you apply for a loan or use their services, you provide authorization for FairMoney to debit your account for repayment.

It’s essential to understand the terms and conditions of your loan agreement with FairMoney to avoid any misunderstandings.

Can FairMoney auto-debit my account?

Yes. Auto-debit allows you to repay your FairMoney loan easily without you having to do it manually! FairMoney uses an auto-debit system to simplify loan repayments.

This means that once you agree to their loan terms, the company will automatically deduct the agreed-upon repayment amount from your bank account on the specified due date.

Auto-debit is designed for convenience, ensuring that you don’t miss repayments and incur additional charges. However, if you want to unsubscribe or have issues with auto-debit, here’s what you can do.

How do I unsubscribe from FairMoney?

If you’re facing the issue of fairmoney auto debiting from your account and you want to unsubscribe from the service, kindly follow the steps below.

1. Review Your Subscriptions: First, check whether you have any active subscriptions or recurring payments with FairMoney.

These subscriptions could include loan repayments or other services.

2. Contact FairMoney Customer Support: If you wish to unsubscribe or encounter problems with auto-debit, contact FairMoney’s customer support.

You can usually find their contact details on their website or within their mobile app.

3. Request Cancellation: Reach out to FairMoney’s customer support and request the cancellation of any subscriptions or recurring payments you want to stop.

They should guide you through the process.

4. Monitor Your Bank Statements: Even after requesting cancellation, it’s crucial to monitor your bank statements to ensure that no further unauthorized debits occur.

How To Stop Fairmoney From Debiting Your Account

To stop FairMoney from debiting your account, follow these steps:

1. Review Your Subscriptions:

First, review your FairMoney account to identify any active subscriptions or recurring payments.

This includes loan repayments or other services you may have signed up for.

2. Contact FairMoney Customer Support:

Reach out to FairMoney’s customer support team. You can usually find their contact information on their website or within the mobile app.

3. Request Cancellation:

When you contact FairMoney’s customer support, request the cancellation of any subscriptions or recurring payments you want to stop.

Provide them with your account details and any relevant information.

4. Monitor Your Bank Statements:

After requesting cancellation, keep a close eye on your bank statements to ensure that no further unauthorized debits occur. If you notice any, contact your bank immediately.

5. Consider Blocking Transactions:

If FairMoney continues to debit your account despite your efforts, you can contact your bank and request that they block further transactions from FairMoney.

Provide evidence or documentation to support your claim.

6. Seek Legal Advice if Necessary:

If FairMoney doesn’t respond to your requests and continues to debit your account without authorization, consider seeking legal advice and potentially taking legal action against them.

Remember to keep records of all your communication with FairMoney and your bank regarding this issue. Acting promptly is crucial to prevent further unauthorized debits.

How do I contact FairMoney customer care?

If you need assistance with any issues related to your FairMoney account or wish to discuss your loan repayments, you can contact FairMoney’s customer care through the following steps:

1. Check the App or Website: Visit FairMoney’s official website or open their mobile app. Look for a “Contact Us” or “Customer Support” section where you can find contact information and methods.

2. Email: You will find an email address provided for customer support inquiries. Compose an email explaining your concern and send it to the provided address.

Here is the email address.  [email protected]

3. Phone Number: FairMoney have a customer care phone number listed. You can call this number to speak directly with a customer support representative.

Here is the phone number. 01 7001276 / 01 8885577

4. Live Chat: fairmoney offer live chat support. use this option for real-time assistance.

5. Social Media: Check FairMoney’s official social media accounts, as they may have support channels where you can send messages or leave comments.

Conclusion:

Managing your FairMoney account debits in Nigeria involves understanding the consent-based nature of these transactions and utilizing the available options for unsubscribing or resolving issues.

By reviewing your subscriptions, reaching out to customer support, and monitoring your bank statements, you can effectively manage your FairMoney account and ensure that your finances remain in order.

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